Privacy Policy for lumolotto.com

Welcome to lumolotto.com (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

• Information you provide: When you contact us (name, email, message).
• Automatically collected: IP address, browser type, pages visited, date/time stamps, and click data via server logs.
• Cookies: Small files stored by your browser to remember preferences and track site usage.

2. How We Use Your Information

We use your data to:

• Respond to inquiries and provide support.
• Improve our website’s functionality and content.
• Comply with legal obligations and resolve disputes.

3. Legal Basis for Processing

Under the GDPR and other applicable laws, we process personal data when:

• It is necessary to perform a contract with you.
• You have given consent.
• It is in our legitimate interests (e.g., site improvement).
• We have a legal obligation to do so.

4. Data Retention

We keep personal information only as long as needed for the purposes described, or as required by law. After that period, data is deleted or anonymized.

5. Your Rights

You may, at any time:

• Request access to or a copy of your personal data.
• Correct or update inaccurate information.
• Request deletion or restriction of processing.
• Object to processing based on our legitimate interests.
• Request data portability.
• Withdraw consent (where applicable).

To exercise these rights, please contact us.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience. You can disable cookies through your browser settings, but some features may not work properly.

7. Third-Party Services

We may use third-party analytics and advertising partners (e.g., Google Analytics). These services have their own privacy policies. We do not control their practices.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please let us know and we will delete it.

9. Policy Updates

We may update this Privacy Policy periodically. The revised version will be posted here with a new effective date.

10. Contact Us

If you have questions or concerns about this policy, please get in touch.